SERVICES
RESINDEK® SERVICES
ENGINEERING SUPPORT FOR YOUR MEZZANINE DECKING SYSTEM
Cornerstone Specialty Wood Products, LLC® makes it easy for you to get accurate drawings and quotes when planning and building your mezzanine, pick module flooring, rack supported mezzanine, or your mezzanine floor for AGVs and AMRs. Our value engineered solutions will save you time and money.
- From simple layouts to complex drawings, our engineering department can provide detailed CAD drawings that optimize panel utilization.
- We provide clear communications up front as to what is included, and we will help with phased deliveries.
- We visit over 60+ jobsite per year and provide onsite consultation, pre-planning, or end of job inspections.
As you move into the installation process additional drawings and instructions are available to assist you with error free installations. Our on-site installation support team is available when required. Whether it is a complex project, inexperienced installers, or you are just new to our products, we want your ResinDek® panels installed correctly and to 100% of your client's satisfaction. If our team of experts cannot answer your installation questions over the phone, then we will come to you – anywhere in the world! When you purchase ResinDek, we are there for you, from project start to completion and beyond with a full 10-year product warranty.
LOGISTICS SUPPORT
Our in-house logistics department will coordinate the delivery of the ResinDek® products to the jobsite and will make sure your products are delivered on-time and to the right location. We track the shipments throughout the entire process, so you do not have to worry. Should an incident occur and ResinDek® products are damaged during transit, and it is our carrier, we will take the responsibility and do everything possible to rectify the situation. Our goal is to provide you with the highest quality service at the most cost-effective price.
- Our in-house logistics department has experience with all modes of transportation, from small parcels to intermodal to full containers.
- We provide 2-week callouts to allow for flexibility at the jobsite, thus allowing us to expedite the order when required.
- We will optimize panel sizes and loading to reduce freight costs.
- We take photos of loaded containers and LTL shipments for shipping and receiving convenience.
Logistics Support for International Orders
We have years of experience exporting ResinDek all over the world. We prepare unique customs documents for every export order to ensure accuracy and to minimize any potential customs clearance issues. We provide CAD loading diagrams for each container as well as take loading photos for every container.
SALES SUPPORT
Cornerstone Specialty Wood Products employees are ready to help you successfully integrate ResinDek flooring panels, shelving system, slave pallets and our other material handling products into your project.
We offer a full spectrum of sales support services, from joint sales calls, to lunch and learns, webinars, dealer and distributor seminars, and in-house training. Our experienced and extensively trained team of engineers, sales specialists and processors can simplify your project by:
- Helping to determine which ResinDek products best fit your application
- Providing samples, details, and drawings for custom designs
- Preparing budget proposals and project specific pricing
- Supplying clear and concise submittal drawings
- Keeping you informed through every step of the order process
- Offering direct support during installation
- Promptly addressing any maintenance or repair issues
Whether your project is large or small, new or retrofit, custom or standard – you can absolutely depend on the ResinDek Performance Advantage and Cornerstone Specialty Wood Products steadfast commitment to customer service excellence. Call our sales department to discuss your specific needs: 888.755.3048 or contact us via email at
CUT-TO-SIZE CAPABILITIES
ResinDek engineered flooring panels are custom manufactured to your specific requirements. We will review your drawings to minimize field cutting and waste, while optimizing for panel utilization. Panels can be sized in millimeters or inches, and in small or large quantities. ResinDek panels are available with our proprietary coatings, TriGard® and Gray Diamond Seal® 2, in sizes up to 4' x 10' (1220 mm x 3048 mm). ResinDek with MetaGard® steel surface flooring panels are available in sizes up to 4' x 8' (1220 mm x 2348 mm). ResinDek® tongue and groove configurations promote effective panel to panel wheel load transfers. When required, tongue and groove configurations are available on all 4 sides.
TESTING & NEW PRODUCT DEVELOPMENT
Cornerstone Specialty Wood Products' team never stops evaluating and testing new approaches for mezzanine floors. We believe in helping our customers solve problems through innovative designs and long-lasting durability. At our advanced research and engineering facility we have designed and built a series of floor testing equipment that accurately replicate field conditions. In addition to testing internally we also send our products out to be evaluated by independent laboratories for a wide variety of tests.
Here's an example of just some of the testing:
- Taber Abrasion
- Gouge Resistance
- Gloss
- Reflectivity
- Surface Roughness
- Coefficient of Friction
- Stain Resistance
- Electrostatic Dissipative Surface
- Impact Resistance
- Dynamic and Static Rolling Load Capacity
- Modulus of Rupture
- Modulus of Elasticity
- Surface Hardness
- Pallet Jack Capacity
- Point Load Capacity
- Uniform Load Capacity
- Class A and UL approved Fire Ratings
- Screw Pull Test
- Robotics Repetitive Cycle Testing
With constant testing and new product development we have been able to solve both existing problems and address the challenges of new technologies and applications for our customers. If you have a custom loading condition that we can recreate, we will work with you to develop a custom test. If a custom test application can be successfully completed to meet the rigors of our requirements, we will stand behind your unique application with our unmatched 10-year ResinDek product warranty.
