Cornerstone Specialty Wood Products, LLC® makes it easy for you to get accurate drawings and quotes when planning and building your work platform, pick module flooring or rack platform floors. From simple layouts to complex drawings, our Engineering Department can provide you with detailed CAD drawings that optimize materials and panel type. Our value engineered solutions will save you time and money.
As you move into the installation process additional drawings and instructions are available to assist you with error free installations. Installation instructions are currently offered in English, French, Spanish and Portuguese.
Part of Cornerstone Specialty Wood Products, LLC® reputation for customer service stems from our willingness to go to our customers' job-sites and help in any way we can. Whether it's for pre-job planning, onsite consultation or training installers, we are available when required. This past year we visited over 60 jobsites and totaled more than 350 man-hours.
Unlike other companies our assistance doesn't end with the arrival of your mezzanine decking product. Our on-site installation support team is available when required. Whether it's a complex project, inexperienced installers, or you are just new to our products, we want your ResinDek® panels installed correctly and to 100% of your client's satisfaction. If our team of experts can't answer your installation questions over the phone then we will come to you – anywhere in the world! When you purchase ResinDek®, we are there for you, from project start to completion and beyond with a full 10-year product warranty.
Sales Support can mean different things to different people. At Cornerstone Specialty Wood Products, LLC®, it means everything and we will be with you every step of the way, from the design phase, to the coordination to the jobsite, to the delivery, to the installation of the ResinDek® flooring panels and beyond.
Cornerstone Specialty Wood Products, LLC® employees bring over a century of experience to the marketplace and are ready to help you successfully integrate the proper wood products and ResinDek® elevated platform flooring panels into your applications.
We offer a full spectrum of sales support services, from joint sales calls, to lunch and learns, webinars, dealer and distributor seminars, and in-house training. Our experienced and extensively trained team of engineers, sales specialists and processors can simplify your project by:
- Helping to determine which ResinDek® products best fit your application
- Providing samples, details and drawings for custom designs
- Preparing budget proposals and project specific pricing
- Supplying clear and concise submittal drawings
- Keeping you informed through every step of the order process
- Offering direct support during installation
- Promptly addressing any maintenance or repair issues
Whether your project is large or small, new or retrofit, custom or standard – you can absolutely depend on Cornerstone Specialty Wood Products, LLC® steadfast commitment to customer service excellence and the ResinDek® Performance Advantage. Call our sales department to discuss your specific needs: 888.755.3048 or contact us via email at email@example.com
Our in-house logistics department will coordinate the delivery of the ResinDek® products to the jobsite and will make sure your products are delivered on-time and to the right location. We even track the shipments throughout the entire process, so you don't have to worry. Should an incident occur and the ResinDek® products are damaged during transit, and it's our carrier, we will take the responsibility and will do everything possible to rectify the situation.
We have experience with all modes of transportation, from small parcels to intermodal to full containers. We also have years of experience exporting ResinDek® to wherever your project is located. We have delivered ResinDek® flooring to Argentina, Brazil, Canada, Chile, France, Germany, Ireland, Mexico, Panama, Peru, Romania, United Kingdom and Scotland, to name a few.
Our goal is to provide you with the highest quality service at the most cost effective price. We will optimize panel sizes and loading to reduce freight costs. We take photos of loaded containers and LTL shipments for shipping and receiving convenience. Custom shipping documents are prepared to ensure accuracy and to minimize any potential customs clearance issues.
Cut to Size Capabilities
All ResinDek® engineered flooring panels are custom manufactured and available in sizes up to 4' x 10' (1220 mm x 3048 mm). ResinDek® tongue and groove configurations promote effective panel to panel wheel load transfers. When required, tongue and groove configurations are available on all 4 sides. Panels can be sized in millimeters or inches, and in small or large quantities – We will review your drawings to minimize field cutting and waste, while optimizing for panel utilizations.
Testing & New Product Development
Cornerstone Specialty Wood Products' team never stops evaluating and testing new approaches for mezzanine floors. We test both on-site and off-site. Because we specialize in the development of testing methods that accurately replicate field conditions, you can rest assured knowing that ResinDek panels will stand the test of time. If you have a custom loading condition that we can recreate, we will work with you to furnish a custom test. Once the custom loading test has been successfully completed to our requirements we will stand behind your unique application with our 10 year ResinDek warranty.
Since 1994, Cornerstone Specialty Wood Products, LLC® has installed ResinDek® decking panels in distribution centers, warehouses, manufacturing plants, cold storage facilities, self-storage facilities, industrial work platforms, rack platforms, and pick modules for major corporations worldwide. With constant testing and new product development we have been able to solve both existing problems and new challenges for our customers. If you have a unique situation, just let us know! Over the years, we have been able to enhanced our product line, and solve many engineering problems just by working through difficult custom applications with our customers.